Customer Help & Support

We’re Here to Help You

At Kamal Solar, customer satisfaction is our top priority. Whether you need assistance with installation, maintenance, service requests, or general inquiries about our solar solutions, our support team is ready to assist you.

We are committed to providing reliable and timely support for all our customers.

How Can We Help You?

1. Product Consultation

Need help choosing the right system?

Our experts provide guidance on:

• Solar Water Heater selection

• Heat Pump Water Heater capacity planning

• Rooftop Solar System sizing

• Energy savings calculation

• System upgrades or expansion

📩 Request a Free Consultation

2. Installation Support

If you have already booked your system and need installation assistance:

• Installation scheduling

• Site inspection coordination

• Project status updates

• Technical clarifications

📞 Contact Installation Support

3. Service & Maintenance

Experiencing an issue or need regular maintenance?

We provide support for:

• Solar water heater performance issues

• Heat pump troubleshooting

• Rooftop solar system inspection

• Leakage or pressure concerns

• Electrical connectivity checks

To raise a service request, please contact our support team with your installation details.

📩 Submit a Service Request

4. Warranty Assistance

All eligible Kamal Solar products are covered under warranty terms. If you need assistance with warranty claims:

• Provide invoice details

• Share installation date

• Describe the issue clearly

• Attach photos (if applicable)

Our team will review and respond promptly.

Frequently Asked Questions

How long does installation take?

Most installations are completed within 1–3 working days depending on system size and site conditions.

Do you provide maintenance support?

Yes. We offer ongoing service and maintenance support for installed systems.

Can I upgrade my existing system?

Yes. We can assess your current setup and recommend upgrade options.

What if my system is not performing properly?

Contact our support team with your installation details, and we will assist with troubleshooting or schedule a service visit.

Service Request Guidelines

To help us assist you faster, please provide:

• Full Name

• Contact Number

• Installation Address

• Product Type (Solar Water Heater / Heat Pump / Rooftop Solar)

• Date of Installation

• Description of the issue

Providing complete information helps us resolve your concern quickly.

Our Commitment to Customer Support

At Kamal Solar, we believe installing a system is just the beginning of our relationship. We are committed to:

✔ Timely response
✔ Professional technical support
✔ Transparent communication
✔ Reliable after-sales service
✔ Long-term customer satisfaction

Contact Our Support Team

Kamal Solar
Email: info@kamalsolar.com
Phone: +918884479199
Phone: +918310648868

Address: 1445/4 Kamal Solar, Railway Parallel Rd,
Sahakar Nagar ‘C’ Block,
Bangalore – 560092

Need Immediate Assistance?

Call us directly for urgent service matters. Our team will guide you through the next steps and schedule support if required.