1. Introduction
Welcome to Kamal Solar. These Terms and Conditions (“Terms”) govern your access to and use of our website, products, and services, including solar water heaters, heat pump water heaters, rooftop solar systems, and installation services.
By accessing our website or engaging our services, you agree to comply with and be bound by these Terms.
If you do not agree with these Terms, please do not use our website or services.
2. Company Information
Kamal Solar provides renewable energy solutions including:
- Solar Water Heaters
- Heat Pump Water Heaters
- Rooftop Solar Systems
- Solar Installation and Maintenance Services
All services are subject to availability and site feasibility.
3. Use of Website
By using our website, you agree:
- To provide accurate and complete information
- Not to misuse the website or attempt unauthorized access
- Not to engage in activities that may disrupt website functionality
- Not to copy, reproduce, or distribute website content without written permission
All website content, including text, images, and design, is the intellectual property of Kamal Solar unless otherwise stated.
4. Quotations and Pricing
- All quotations provided are based on site inspection, technical assessment, and current material costs.
- Prices are subject to change without prior notice due to market conditions.
- Final pricing will be confirmed in writing before installation.
- Additional charges may apply if site conditions differ from initial assessment.
5. Orders and Payments
- Orders are confirmed only after receipt of advance payment or written agreement.
- Payment terms will be clearly stated in the invoice or agreement.
- Delayed payments may result in project delays or additional charges.
- Full payment must be completed as per agreed schedule.
6. Installation and Project Timelines
- Installation timelines are estimated based on project size and site readiness.
- Delays caused by weather, government approvals, or site-related issues are beyond our control.
- Customers must ensure site accessibility and necessary permissions before installation.
7. Warranty and Product Liability
- Products supplied by Kamal Solar are covered under manufacturer warranty terms.
- Warranty coverage does not include damages caused by:
- Improper use
- Unauthorized modifications
- External damage
- Natural disasters
- Electrical fluctuations
- Warranty claims require proof of purchase and installation details.
Kamal Solar’s liability is limited to repair or replacement as per warranty terms.
8. Maintenance and Service
- Regular maintenance is recommended for optimal system performance.
- Service requests must be raised through official contact channels.
- Additional charges may apply for services outside warranty coverage.
9. Cancellations and Refunds
- Order cancellations must be made in writing.
- Advance payments may be partially refundable depending on project stage and material procurement.
- Customized systems may not be eligible for full refunds once production or installation begins.
Refund terms will be outlined in the project agreement.
10. Limitation of Liability
Kamal Solar shall not be liable for:
- Indirect or consequential damages
- Loss of business or revenue
- Delays caused by third-party service providers
- Government policy changes affecting solar incentives or approvals
Our total liability shall not exceed the amount paid for the specific product or service.
11. Government Approvals and Subsidies
- Assistance may be provided for documentation and approval processes.
- Approval timelines depend on government authorities.
- Kamal Solar does not guarantee subsidy approval unless officially sanctioned.
12. Intellectual Property
All content, trademarks, logos, and materials on this website are the property of Kamal Solar. Unauthorized use is strictly prohibited.
13. Privacy
Your use of our website and services is also governed by our Privacy Policy.
14. Force Majeure
Kamal Solar shall not be held responsible for delays or failure to perform obligations due to events beyond reasonable control, including:
- Natural disasters
- Government restrictions
- Supply chain disruptions
- Electrical grid issues
- Pandemic or emergency situations
15. Governing Law
These Terms shall be governed and interpreted in accordance with applicable laws. Any disputes shall be subject to the jurisdiction of competent courts.
16. Modifications to Terms
Kamal Solar reserves the right to modify these Terms at any time. Updated versions will be posted on this page with a revised effective date.
Continued use of our services constitutes acceptance of the updated Terms.
